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Lap of Love Reviews
3K
CLAIMED LOSSES
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TOTAL REVIEWS
26.2K
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Lap of Love Reviews
New Reviewer
I have used Lap of Love in the past & always had the same vet. He would come in quietly, gently approach my pet, show interest, review the records, look at photos, speak softly. Last time, on Feb 3, he was unavailable, so a different Lap of Love vet came. Maybe I...
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5 comments
PissedConsumer2035696
#2035696
I just experienced a botched euthanasia from same company. I am currently seeking therapy because of it.
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ID
Location
Philadelphia, Pennsylvania
Service
Lap Of Love Pet Medical Service
Cons
- Poor quality of services rendered
- Lack of professionalism
- Total disregard for animals
Reason of review
Poor customer service
Loss
$605
Preferred solution
Nothing can remedy the torture of a beloved family member. Refund would be nice.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
My girlfriend put down $2000 on a puppy that was supposed to be born in May 2021. Marty the owner has given her many reasons why he actually has no puppies. After 8 months, we purchased a puppy from another breeder. We have contacted labs of love multiple times about a...
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ID
Location
Auburn, New York
Loss
$2000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVeterinarian came to our home to euthanize our dog
We could not have asked for a more loving experience in such a devastating time. Dr. Danielle was absolutely wonderful. The other really positive thing is that she was able to come out the same day, which we definitely needed. Other places that I had called first had a waiting list of more than a week in some cases. In the future, when needed, we will only use Lap of Love.
User's recommendation: Definitely use this place if you get into a painful situation like ours.
ID
Location
Phoenix, Arizona
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCanceled appointment
This will be the cliff notes version. 200lb Great Dane fell and could no longer stand. Lap of Love said we can be there between 3-4pm. I get a text after 3pm saying we have been trying to reach you, please call this number. They told me that they had to cancel the appointment because they can't get a hold of their crematory staff and there was nothing they could do. Was going to be $886. My vet charged $241.
User's recommendation: NFW!
ID
Pros
- Responds quickly
Cons
- All about making the dollars
- High price
- Zero care about the animal
Preferred solution
Let the company propose a solution
Not happy.
Ervin Luehrs from Lap of Love came to our home and put down our cat. We had our cat comfortable on a stable chair with her favorite blanket and she was calm. When Ervin was going to administer the first shot of a sedative he said to hold the cat as she might feel a little discomfort. OMG our cat screamed and tried to jump off the chair. I have NEVER seen or heard her make that sound of pain or for that matter ANY of my other cats I've had to put down ever showed pain like that. It was unnecessary. I am telling my clients and friends to beware as I don't want any one to go thru this with their beloved pets.
User's recommendation: Don't use Lap of Love.
ID
Location
Puyallup, Washington
New Reviewer
I love Lap of Love. Let's face it, when the time comes for your pet, it will be devestating. And injections are always involved so of course your furbaby may be uncomfortable for a moment. Let's be realistic with expectations. It is as peaceful as possible for a death.
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2 comments
PissedConsumer1791723
#1791723
Agreed. This is more peaceful an experience that many of us will be given, unfortunately.
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ID
Pros
- Caring and gentle service
- Schedule
- Availability
Reason of review
Good customer service
Euthanasia is PAINFUL if you use Lap of Love
The process Lap of Love uses to put your dog in a sleep state before putting down IS PAINFUL to the animal. My dog let out a heart wrenching cry that still haunts me. I thought it would be a nice gentle good bye but NO it haunts me every time I think about LAP OF LOVE injecting PAIN for the last memories the dog has. They are all about VOLUME. Get in and Get out. No companion for the animal. Just a routine kill day. And then the owner has to deal with the mental pain they leave you with.
1 comment
ID
Location
Clermont, Florida
Service
Lap Of Love Pet Medical Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
WARNING IF YOU ARE USING LAP OF LOVE
Be aware that if your having Lap of Love put your pet down note this. They will give your animal an injection to put them in a sleepy zone. That injections HURTS the animal. The last thing I remember about my dog is he let out a scream of pain with that injection. Why don't they use IV? They tell me it's too hard to do an IV since dog is nervous and won't hold still. That's BS> The animal could be given oral sedation before the vet arrives. That way they could do the IV and use that to do both injections with little to no pain. All they care about is how fast they can get in and get out.
1 comment
ID
Location
Clermont, Florida
Service
Lap Of Love Pet Medical Service
Horrible experience!!
my sister’s pet cat had come to the end of his journey with kidney failure.. so she found lapoflove online and hired them to put her fur baby to rest.. she chose them because of their claims of how painless and calm the experience would be.. total lies.. first thing the provider said when getting ready to inject the sedative was that it was going to be extremely painful.. and it was.. Big Kitty howled in agony through the long injection time.. and then the final injection was administered with a bigger needle which was jabbed harshly straight into the kidney.. completely contrary to the claims of small needles gently into a vein.. never never use these people..!!
ID
Location
Sacramento, California
Service
Lap Of Love Pet Medical Service
Reason of review
Not as described/ advertised
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New Reviewer
In mid-June, 2019, we were faced with the devastating realization that our 15 year-old Jack Russell, Kizzy was mortally ill. The pet hospital gave me the brochure for Lap of Love and I called them right when they open, at 7:00 am. I received an immediate response from...
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ID
Location
Philadelphia, Pennsylvania
Service
Lap Of Love Pet Care
Pros
- Caring and gentle service
Reason of review
Good customer service
New Reviewer
I hate to say that this was an amazing experience, considering the circumstances, but it was. Our pup was 18 years old, and having a really difficult time. Her quality of life slipped very quickly, and we knew we had to make a difficult decision. Dr. Sarah came over...
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ID
Service
Lap Of Love Pet Medical Service
Pros
- Kindness
- Compassion
- Availability
Reason of review
Good customer service
New Reviewer
EVEN WITH THE PASSING of TIME
Even with the passage of time the painful memories of that botched euthanasia continue to haunt me daily. I cannot erase the unpleasant memories left when Dr. Garcia failed to properly medicate Marley, & provide a peaceful passing. I would like to know if Dr.Danny Mc Vitry, owner of Lap of Love learned anything from this experience or is she still sending out novice doctors uncomfortable with the dosing of medication necessary for a humane euthanasia procedure. I hope when teaching her trade at the University of Florida she remembers to explain the important steps of proper medication administration to allow an animal to pass peacefully not in a traumatic way. This is basic too death with dignity even for an animal like Marley, who was a family member. Signed Heart Still Bleeding, James Marina
1 comment
ID
Cons
- Poor quality of services rendered
Reason of review
Bad quality
Loss
$10
Preferred solution
Let the company propose a solution
New Reviewer
My Toy Poodle (Armani)
On June 25, 2018. I had to say good bye to my 14 year old Toy Poodle, Armani.. It was one of the hardest things I've had to do. His body just deteriorated and he had multiple issues. I am so grateful for the Lap of Love and the services they provided. He was able to go with dignity, in his own home with his family that loved him. Dr. Sunday was caring and compassionate. I've had other pets that became ill and were euthanized in the Vet's office. Believe me comparing the two situations, the experience with Lap of Love was so much better for me. Armani went very peacefully. He was surrounded with flowers, his favorite blanket and soft music. The price was right in line with other offers and was worth every penny. There are so many behind the scene things and services that need to be taken into account in relation to pricing. I miss my Armani so much but am glad that the Lap of Love was there for me to provide the care and environment that was needed during a very sad and heart breaking time. Diane Ferebee
ID
Location
North Augusta, South Carolina
Reason of review
Good quality
New Reviewer
Would not hesitate to use again
Columbus Ohio Location/Dr. Leslie Words truly cant express my gratitude for Dr. Leslie. I have sadly had to euthanize many former pets and not once was it ever as smooth and peaceful as Dr. Leslie made it. She did this on a Sunday. A SUNDAY! Dr. Leslie took time away from her family to spend time with me and mine. She made our Zoe's passing full of love and peace. She explained everything thoroughly. Answered ever question we had. Spoke lovingly not only to Zoe but also to her doggie brother Bo. She never rushed us. And I always felt she was being honest and sincere. I would not hesitate to use this service again and I feel very sad for others who did not have this experience. 
ID
Location
Columbus, Ohio
Service
Lap Of Love Pet Medical Service
Pros
- Availability
- Kindness
- Service
Cons
- Pricing
Reason of review
Good customer service
Your trustworthy vet can do the same at a lower cost
Very pricey. Ask your local vet if they would come out ando the same if you want the passing at your house. Mine did.
ID
Location
Scio, New York
Service
Lap Of Love Pet Medical Service
Reason of review
Pricing issue
New Reviewer
Horrible death squad mentality
My friend called on this service to help her little dog cross the rainbow bridge. The technician administered an injection causing the poor dog to scream in pain for several minutes. My friend begged for something to be administered to calm the dog. Finally after a very long time the dog passed obviously in great pain until the end. I have outlived several dogs and have seen them pass with the help of competent people. This horrendous savage treatment of my friend’s beloved friend is unforgivable. The owner of this Nazi death squad for helpless dogs can reach me at jharte1208@***.com. As soon as I find out who licenses these services I will be filing a report
ID
Location
Aiken, South Carolina
Service
Lap Of Love Pet Medical Service
Reason of review
Bad quality
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I agree i regret it